Terms & Conditions


Our acceptance of your reservation implies that you agree to be bound by these terms & conditions, and governed by the laws of England.

Premiere Chauffeur Drive Ltd is registered in England and Wales company no: 4550489 and a PCO licensed operator (licence no: 03003/03/05). 

Premiere Chauffeur Drive Ltd cannot accept responsibility for delays caused by unforseen circumstances i.e. traffic delays, accidents, breakdowns, severe weather conditions or any natural disasters.

Premiere Chauffeur Drive Ltd will use its own transport wherever possible but will use third party companies where appropriate or necessary. 


Your safety,and that of our chauffeurs and our of vehicles will be of paramount importance, chauffeur will exercise his discretion in all matters to this regard.

Our drivers will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits.

Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and will be billed accordingly for any repair or valeting required in order to reinstate a vehicle to working order.

Our Chauffeur(s) will travel by the most appropriate route on the day, unless instructed otherwise by the Customer at the time of booking.


All our vehicles carry comprehensive insurance with hire & reward cover through Amlin Insurance. All vehicles are licensed with the statutory authorities and Premiere Chauffeur Drive carries public liability & product liability insurance.

However, customer’s properties are carried entirely at their own risk and Premiere Chauffeur Drive Ltd shall not be held responsible/liable for any loss/damage to such property.

Nothing contained in these terms and conditions will affect the Client’s’ statutory rights


If you have a serious delay on your journey please inform us as soon as possible although we will do our utmost to find out if you have incurred any delays.

We reserve the right to refuse any passenger to our services with excess luggage

Cancellation Policy

All cancellations will be accepted  free of charge as long as there is at least 24 hours notice.

Refunds will not be issued if there is a ‘no-show’ or for cancellations of a booking where we have not received 24 hours notice before the scheduled arrival/meeting time.

The cancellation must be made via  email (bookings@premierechauffeurdrive.com) from which you will receive confirmation from us. If you do not receive an email your cancellation request has not been recived. In that case please contact our office line on 0208 5720099.


Invoices are sent from 1st-5th of each month for the previous month. The payment shall be made by BACS within 30 days from the receipt of the invoice